SPA ETIQUETTE

USE OF THE HEALTH CLUB FACILITIES For clients who are having treatments but not staying in the hotel you are welcome to use all the Health Club facilities for an hour before or after your treatment. Please be aware that use of the facilities is for the client having the treatment only and non-transferrable.

ARRIVAL We do not want you to be rushed for your treatment so if you are planning to use the facilities of the Health Club after your treatment, we ask that you arrive 15 but no more than 30 minutes before your scheduled treatment time. Should you be delayed then please let us know although we cannot guarantee that we will be able to carry out the full duration of the treatment.

THERAPIST TEAM All our therapists are female and fully trained and accredited in the treatments they carry out.

GUEST SUPPLIES We provide towels, robes and slippers and our changing rooms have an excellent range of toiletries including hair dryers and straighteners – please remember to bring swimwear with you if you are planning to use the pool, steam or sauna. CHILDREN The minimum age for all treatments is 16 and we are unable to carry out any treatments on clients under this age.

PRIVACY AND SECURITY We aim to maintain a tranquil and private environment for our clients therefore we ask you to avoid using mobile phones except in an emergency. Please note that taking photographs without the prior permission of a member of the Health Club team is not permitted.

FOOD AND DRINK Our Lobby Bar offers as excellent range of Food and Beverages and the Health Club team can assist with booking this for you if required - we request that no food or drink is consumed within the Health Club.

TREATMENT CONSULTATION FORM We would ask that you complete this form either prior or on arrival to ensure our therapist can carry out a personal treatment and focus on any key areas you wish her to. We would ask that you review and update this form at each visit.

Please see here for additional T&C's